Yes I tried turning it off and on, but I’ll try again. Oh look, that didn’t help Sure try pushing a software reload, but since the hard drive is making the same noises as somebody changing gears on a manual without using a clutch I don’t think it’s going to help. Yes I think it’s a hardware problem. Oh ok, transfer me to the hardware people. 27 more minutes of listening to Weather Channel background music. Yes I tried turning it on off...

All of this just to get a working DVR again. Seriously if my lease didn’t cover half the cable bill I wouldn’t even bother with cable anymore. Anyways, I did finally get a new DVR.

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Anybody else have some on hold horror stories they want to share? Got to spend your day doing something much more enjoyable than me? Just want to talk about something else? Go right ahead in your Open Thread.