My coworker who is older and likes to yell at customer service people is currently giving Google grief on the phone because she can't access her gmail. I can't believe she even got google on the phone.
Update: Google told her the account had been hacked and they could fix it but she got cut off. So I went over and asked her exactly what happened when she logged in. She couldnt' remember her password and tried a bunch of times to get into it and confused herself. Basically, she was the hacker they saw.
She is also using an ancient version of IE to do all these things. *sigh*